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Spa Manager - Full Time - Permanent
Location: Witney, near OxfordSalary: Competitive (with service charge, tips, and management bonus)
Ideal for an experienced Assistant Manager or Head therapist looking to take the next step into a leadership role.
Company Overview:A beautiful Cotswold stone-built hotel, just 15 miles from Oxford, is seeking an experienced Spa Manager to lead their quaint and restful spa. This unique role combines operational management with hands-on treatment delivery, perfect for someone who thrives both as a leader and a practitioner. You will be part of a friendly, welcoming team in a relaxed yet professional environment.
Job Description:As Spa Manager, you will:
- Oversee daily spa operations, including staff management, scheduling, and performance monitoring
- Ensure the spa maintains the highest standards of cleanliness, safety, and service
- Deliver a range of treatments to guests, providing a personal touch and leading by example
- Mentor, train, and support the spa team, including the Spa Supervisor reporting to you
- Handle guest feedback, ensuring an exceptional experience at all times
- Contribute to business growth through staff development, treatment promotion, and service excellence
- Participate in the hotel Duty Management rota, supporting wider hotel operations when required
Requirements:
- NVQ Level 3 or equivalent in Beauty Therapy (treating experience essential)
- Proven experience in spa management or supervisory role
- Strong leadership, organisational, and people management skills
- Ability to split focus between hands-on treatments and operational management
- Flexible, professional, and guest-focused approach
- Availability to work flexible hours, including weekends
- Positive, engaging personality with a passion for leading and developing a team
Benefits:
- Competitive pay above National Living Wage, with service charge and tips shared amongst the team
- Eligibility for management bonus scheme for Heads of Department
- Generous employee discounts on food, beverage, and accommodation across group properties
- Recognition and rewards for length of service milestones
- Employee Assistance Programme and access to Perkbox perks
- Free meals while on duty
- Opportunities for career development and progression, including internal promotions
- Relaxed, fun, and professional work environment
- Free onsite parking and discounted staff taxis