Case Study: Redcurrant Jobs x Titanic Spa
Securing Exceptional Talent for a Multi-Award-Winning 5-Bubble Destination Spa
A Partnership Rooted in Trust, Excellence, and Results
Background
Nestled in the picturesque hills of the Pennines, Titanic Spa in Linthwaite, Huddersfield is more than just a destination—it’s a statement. As the UK’s first eco-spa and a consistent recipient of the industry’s prestigious 5 Bubble rating, Titanic Spa blends sustainability with luxury, offering guests a rejuvenating experience within a uniquely conscious setting.
With over 30 highly trained therapists and a reputation for innovation, Titanic Spa is known for nurturing talent and promoting from within. So, when guest demand surged in Autumn 2024, the team turned to Redcurrant Jobs to support their permanent recruitment drive - seeking three exceptional beauty therapists to join their expanding team.
The Challenge
In our early discussions with Treatments Managers Holly Gallagher and Rachel King, it was clear: Titanic Spa needed more than just technically qualified candidates. They needed therapists who would:
- Deliver excellence from day one
- Align seamlessly with the spa’s culture and guest promise
- Uphold the high standards that Titanic is known for
With competition for talent at an all-time high, this brief called for a highly focused and tailored approach.
The Solution
At Redcurrant Jobs, we understand that successful recruitment is never a numbers game—it’s about precision, people, and partnership.
To meet Titanic Spa’s brief, we delivered a targeted, data-informed recruitment strategy, designed to prioritise both technical capability and cultural alignment:
- Conducted a detailed market analysis to understand regional talent availability.
- Leveraged our established network of beauty professionals across the North, targeting both active and passive candidates.
- Employed headhunting, referrals, and recommendations to build a quality pipeline.
- Maintained consistent and transparent communication with Titanic Spa throughout the process.
Working closely with Holly and Rachel, our permanent recruitment team took the time to fully understand each role, team dynamic, and desired outcome.
Flexibility was key: we adapted quickly to evolving timelines and feedback, without ever compromising on quality or service.
The Results
- 10 beauty professionals shortlisted
- 3 permanent hires made
- 100% hire rate from candidate submissions
- 50% of all new hires now via Redcurrant Jobs
The success of this project didn’t just fill vacancies - it helped elevate Titanic Spa’s guest experience and set a benchmark for future recruitment. As a result, we’ve been invited to support further recruitment projects across the business.
Client Testimonial
'We’ve worked with Redcurrant Jobs for our temp staffing needs for some time and always found their communication and support excellent. This was no different for permanent recruitment.'
'The Therapists we’ve hiredhave already received incredible feedback from guests. They hold exceptionally high standards and are a perfect cultural fit.'
'What sets Redcurrant apart is their personal, adaptable service and slick, integrity-driven process. Their communication from start to finish is outstanding, and it’s clear they truly understand our business.'
'Would we recommend them? No! Because we want all the top Therapists! (Just kidding... of course we would!)'
Holly Gallagher and Rachel King – Treatment Managers - Titanic Spa
Why This Partnership Worked
In today’s competitive beauty and wellness job market, the difference lies in the detail:
Is your process seamless?
Is the communication consistent?
Is there genuine integrity in your approach?
At Redcurrant Jobs, we deliver on all three—time after time. That’s why industry-leading spas like Titanic continue to place their trust in us.