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Spa & Leisure Manager
Location: Hook, Hampshire
Full Time - Permanent Competitive Salary + Service Charge (OTE 40,500)
Are you an ambitious Head Therapist, Senior Therapist or Assistant Spa Manager ready to take the next step in their career as Spa & Leisure Manager?
Based within a prestigious four-star country house hotel set in over 60 acres of beautifully landscaped parkland, this is an excellent opportunity to join an established luxury hospitality business renowned for exceptional guest experiences, elegant surroundings and a strong commitment to developing its people.
This is a treating position, ideal for someone with a strong spa therapy background who is looking to progress into a leadership role while remaining hands-on with treatments and guest care.
The Role
The Spa & Leisure Manager will oversee the day-to-day operation of a luxury hotel's spa, gym, swimming pools and leisure facilities, ensuring exceptional service standards are maintained at all times.
Working closely with the senior management team, the successful candidate will lead and develop the spa team, drive treatment and retail sales, and create memorable experiences for every guest.
This is a varied role combining operational management with hands-on spa therapy, making it perfect for someone ready to develop their leadership career.
Key Responsibilities
- Manage the daily operation of the spa, gym, pools and leisure facilities.
- Lead, motivate and develop the Spa & Leisure team.
- Deliver exceptional guest service and maintain luxury standards.
- Drive spa treatment bookings, retail sales and memberships.
- Manage rotas, staffing, budgets and stock control.
- Ensure health & safety, hygiene and company standards are consistently met.
- Work collaboratively with other hotel departments to maximise revenue and guest satisfaction.
- Carry out a range of professional spa and wellness treatments.
The Ideal Candidate
Applications are welcomed from experienced:
- Head Therapists
- Senior Spa Therapists
- Assistant Spa Managers
- Existing Spa Managers seeking a fresh challenge
The successful candidate will have:
- Experience working within a hotel spa or luxury spa environment.
- A recognised beauty or spa therapy qualification, NVQ 3 beauty therapy or equivalent.
- Experience delivering a range of professional spa treatments.
- Strong leadership skills with the ability to motivate and develop a team.
- A genuine passion for delivering outstanding customer service.
- Good commercial awareness with experience driving treatment, retail or membership sales.
- Excellent communication and organisational skills.
What's on Offer
- Competitive salary, dependent on experience.
- Performance-related service charge.
- Complimentary meals whilst on duty.
- Free on-site parking.
- Discounted hotel stays across the group.
- Ongoing training and career development opportunities.
- Employee recognition and reward schemes.
- The opportunity to build a long-term career within a supportive luxury hospitality environment.
Additional Information
Due to the rural location of the hotel, it is highly desirable that candidates hold a full UK driving licence and have access to their own transport, as public transport options are limited.